Customer Story · Wholesale · Kigali
My first RRA audit, I handed them the export bundle before they finished their coffee. The auditor asked what tool we used.
Chantal Mukamana · Owner · Mukamana General Supplies
The company
  • Industry: Wholesale (household supplies)
  • Location: Kigali, Rwanda
  • Size: 4 staff · 1 branch
  • Using GwizaSuite since: June 2025
Before GwizaSuite
  • Excel spreadsheets, paper receipts
  • Quarterly VAT assembled by hand
  • First-ever RRA audit pending
  • No practice answering auditor questions
After 90 days
  • Audit-ready from day 30
  • VAT filed one-click, in under an hour
  • Passed first RRA audit without findings
  • Export bundle pre-packaged
Modules in use
  • Inventory
  • Sales
  • Payments
  • Accounting
  • Customer Portal
CM
Chantal Mukamana at her Nyamirambo shop, May 2026.

The problem

Chantal started Mukamana General Supplies in 2023. By mid-2025 the RRA sent its first audit notice. She had two months to prepare and no software. What she had was a Google Drive folder with 2,400 invoice PDFs and a notebook.

Why GwizaSuite

A friend who works in finance at a larger wholesaler recommended it specifically for audit preparation. Chantal trialed it on a Saturday and imported her invoice PDFs that night.

The audit

The auditor arrived two months later with the six standard questions. Chantal had every answer exported and ready. The audit lasted an hour. There were no findings. The auditor — a small detail Chantal still enjoys telling — asked what software she was using.

A rare outcome

Zero audit findings · Audit duration: 1 hour · VAT return filed 8 days early

90 days in

Three quarters later, Chantal still treats every month like a potential audit. ‘Now it’s easy to treat it that way,’ she said. ‘The system does the work.’

The numbers.

0
audit findings, first RRA audit
1 hour
audit duration, door-to-door
−8 days
earlier than VAT deadline
2,400
invoices imported in one evening
What Chantal would tell a peer

You can’t un-prepare after the letter arrives. Prepare now. You’ll sleep better.

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Chantal Mukamana, Mukamana General Supplies — customer story